at work. at home. at play. etiquette for every day.
PROGRAMS for PROFESSIONALS
"The way we communicate, comport ourselves and treat others reflects on our character, on our personal values, and family culture we came from. We can change our destiny by consciously changing these traits." Snezana Pejic
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Our workshops focus on improving interpersonal skills through strengthening social, communication and leadership qualities. Elevate your essential social skill set and navigate social and professional settings with ease. Etiquette extends beyond the formal dinner party, and is vital to networking, acting in a professional way at work, and cultivating our personal relationships and friendships. Our programs help professionals feel comfortable in different social situations, at work and at play, and are aimed at guiding you towards presenting your “best self".
We are pleased to announce that our lectures have been updated to represent the new social norms and skills for the post-COVID world. PROFESSIONAL STANDARDS LECTURE SERIES:
Masterclass I: FINE DINING & BEVERAGE PAIRING Masterclass II: NETWORKING & THE ART OF SMALL TALK Masterclass III: BUSINESS PROFESSIONAL STANDARDS Masterclass IV: NETIQUETTE: VIRTUAL MEETING & EMAIL PROFESSIONAL STANDARDS Masterclass V: PROFESSIONAL & EFFECTIVE COMMUNICATION STRATEGIES . . . CONTEMPORARY ETIQUETTE SERIES: THE MAKINGS OF A LADY™, virtual class THE MAKINGS OF A GENTLEMAN™, virtual class ENGLISH AFTERNOON TEA . . . PRIVATE CLASSES PARTNERSHIPS TESTIMONIALS PAYMENT & REFUND POLICY |
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PROFESSIONAL STANDARDS LECTURE SERIES
MASTERCLASS I: FINE DINING & BEVERAGE PAIRING
2-hour workshop in a small group setting.
*Executive and Client-Facing Corporate Teams: reach out to admin@theetiquetteacademy for more details and group pricing.
If one of your New Year’s resolutions is to brush up on your fine dining, table manners, casual dinner conversation and everyday etiquette skills, then this workshop is a great place to start. This 2-hour workshop will prepare you for your next social gathering or business event. Learn how to take charge and approach other professionals with ease, and impress them with your poise, conversational techniques and table manners.
During the workshop, fine dining is addressed from start to finish. You will learn how to order if you are invited or guide if you are the host, how to communicate with a server through proper use of napkin and utensils, communicate with the sommelier, and partake in a relaxed social or business conversation.
*Indicates full/closed classes.
2-hour workshop in a small group setting.
*Executive and Client-Facing Corporate Teams: reach out to admin@theetiquetteacademy for more details and group pricing.
If one of your New Year’s resolutions is to brush up on your fine dining, table manners, casual dinner conversation and everyday etiquette skills, then this workshop is a great place to start. This 2-hour workshop will prepare you for your next social gathering or business event. Learn how to take charge and approach other professionals with ease, and impress them with your poise, conversational techniques and table manners.
During the workshop, fine dining is addressed from start to finish. You will learn how to order if you are invited or guide if you are the host, how to communicate with a server through proper use of napkin and utensils, communicate with the sommelier, and partake in a relaxed social or business conversation.
*Indicates full/closed classes.
ONLINE, Sunday, 12/8/24, 2-4pm EST, fee $95
ONLINE, Sunday, 1/26/25, 2-4pm EST, fee $95
ONLINE, Sunday, 1/26/25, 2-4pm EST, fee $95
MASTERCLASS II: NETWORKING & THE ART OF SMALL TALK
2-hour workshop in a small group setting.
*Executive and Client-Facing Corporate Teams: reach out to admin@theetiquetteacademy for more details and group pricing.
Networking and small talk are essential skills for the modern professional. Learn different strategies to become more comfortable in connecting to other professionals at large professional events, social gatherings, and at the next office party. Participants will learn how to best prepare for the event, how to approach groups, eat cocktail food while navigating conversations, find conversation topics that work with various personalities and interests, exchange contact information, how to navigate and exit the conversation, appropriate dress codes, and more.
*Indicates full/closed classes.
2-hour workshop in a small group setting.
*Executive and Client-Facing Corporate Teams: reach out to admin@theetiquetteacademy for more details and group pricing.
Networking and small talk are essential skills for the modern professional. Learn different strategies to become more comfortable in connecting to other professionals at large professional events, social gatherings, and at the next office party. Participants will learn how to best prepare for the event, how to approach groups, eat cocktail food while navigating conversations, find conversation topics that work with various personalities and interests, exchange contact information, how to navigate and exit the conversation, appropriate dress codes, and more.
*Indicates full/closed classes.
ONLINE, Sunday, 12/8/24, 12-2pm EST, fee $95
ONLINE, Sunday, 2/9/25, 12-2pm EST, fee $95
ONLINE, Sunday, 2/9/25, 12-2pm EST, fee $95
MASTERCLASS III: PROFESSIONAL STANDARD
2-hour workshop in a group setting
*Executive and Client-Facing Corporate Teams: reach out to admin@theetiquetteacademy for more details and group pricing.
Are you portraying the professional image you want to project? Would you like to enhance your leadership skills and professionalism to suit your new promotion? Are you curious to find out what your body language and communication style is saying about you? How successful are you at building and nurturing professional relationships?
This workshop goes beyond basic concepts and introduces participants to the highest professional etiquette standards. Over the course of 2 hours, this program will take an open and honest look at the interpersonal skills necessary to succeed and advance in today's workplace.
*Indicates full/closed classes.
2-hour workshop in a group setting
*Executive and Client-Facing Corporate Teams: reach out to admin@theetiquetteacademy for more details and group pricing.
Are you portraying the professional image you want to project? Would you like to enhance your leadership skills and professionalism to suit your new promotion? Are you curious to find out what your body language and communication style is saying about you? How successful are you at building and nurturing professional relationships?
This workshop goes beyond basic concepts and introduces participants to the highest professional etiquette standards. Over the course of 2 hours, this program will take an open and honest look at the interpersonal skills necessary to succeed and advance in today's workplace.
- Learn top 10 Business Etiquette Dos and Don'ts that can make or break professional relationships
- Improve professional demeanor and relationships with your co-workers
- Get tools and strategies for building and nurturing synergy in teams
- Find out about the four different communication styles, and how to adapt your style to improve communication with others
- Learn ways to easily interact with colleagues and clients with different personalities
- Hone your emotional intelligence in the workplace
*Indicates full/closed classes.
ONLINE, Sunday, 12/8/24, 5-7pm EST, fee $95
ONLINE, Sunday, 2/9/25, 5-7pm EST, fee $95
ONLINE, Sunday, 2/9/25, 5-7pm EST, fee $95
MASTERCLASS IV: NETIQUETTE: VIRTUAL MEETING & EMAIL ETIQUETTE
2-hour workshop in a group setting
*Executive and Client-Facing Corporate Teams: reach out to admin@theetiquetteacademy for more details and group pricing.
Zoom meetings have become the new norm, and the office dynamic has become strenuous due to challenges the pandemic brought to our personal and professional lives. This workshop is designed to help raise levels of productivity and professionalism at your next online meeting, as well as raise awareness around the way we express ourselves over email and how it impacts our relationships.
Do you ever ask yourself: could I do something to be more professional at my next Zoom meeting? Do you get ticked off about how some of your
colleagues talk to clients over email or phone? Are you portraying the image you want to project? This workshop goes beyond basic concepts and introduces participants to the highest professional standards. Over the course of 2 hours, this program will take an open and honest look at the interpersonal skills necessary to succeed and advance in today's workplace.
*Indicates full/closed classes.
2-hour workshop in a group setting
*Executive and Client-Facing Corporate Teams: reach out to admin@theetiquetteacademy for more details and group pricing.
Zoom meetings have become the new norm, and the office dynamic has become strenuous due to challenges the pandemic brought to our personal and professional lives. This workshop is designed to help raise levels of productivity and professionalism at your next online meeting, as well as raise awareness around the way we express ourselves over email and how it impacts our relationships.
Do you ever ask yourself: could I do something to be more professional at my next Zoom meeting? Do you get ticked off about how some of your
colleagues talk to clients over email or phone? Are you portraying the image you want to project? This workshop goes beyond basic concepts and introduces participants to the highest professional standards. Over the course of 2 hours, this program will take an open and honest look at the interpersonal skills necessary to succeed and advance in today's workplace.
- Learn effective strategies for presenting your best professional self at the next Zoom meeting: visual cues & professional guidelines
- Improve written professional communication, and improve relationships with your co-workers
- Learn how to host virtual meetings with clear guidelines
- Fine-tune tone you project when communicating via email
- Hone your emotional intelligence in the workplace
*Indicates full/closed classes.
ONLINE, Sunday, 12/8/24, 10am-12pm EST, fee $95
ONLINE, Sunday, 2/9/25, 10am-12pm EST, fee $95
ONLINE, Sunday, 2/9/25, 10am-12pm EST, fee $95
MASTERCLASS V: PROFESSIONAL COMMUNICATION STRATEGIES
2-hour workshop in a group setting
*Executive and Client-Facing Corporate Teams: reach out to [email protected] for more details and group pricing.
Do you want to learn new communication strategies? Would you like to be heard, speak up at meetings, or better understood by co-workers? Do you find it difficult to determine whether to elaborate on your answer or just give a short answer? Are you portraying the image you want to project? Are you curious to find out what your body language is saying about you? How successful are you at building and nurturing professional relationships?
Over the course of 2 hours, this program will take an open and honest look at different communication styles. During this program you will:
*Indicates full/closed classes.
2-hour workshop in a group setting
*Executive and Client-Facing Corporate Teams: reach out to [email protected] for more details and group pricing.
Do you want to learn new communication strategies? Would you like to be heard, speak up at meetings, or better understood by co-workers? Do you find it difficult to determine whether to elaborate on your answer or just give a short answer? Are you portraying the image you want to project? Are you curious to find out what your body language is saying about you? How successful are you at building and nurturing professional relationships?
Over the course of 2 hours, this program will take an open and honest look at different communication styles. During this program you will:
- Learn your communication style, with strengths you can rely on, and challenges you need to work on.
- Understand how to adapt your communication style to the person in front of you for effective communication or negotiation.
- Brush up on the fine line between assertive vs. aggressive communication.
- Find out how to give feedback without criticism.
- Learn how to look at conflicts as as a positive and an opportunity to share ideas.
- Improve professional and personal relationships through communication.
*Indicates full/closed classes.
ONLINE, TBD
CONTEMPORARY SOCIAL ETIQUETTE SERIES
The MAKINGS of a LADY™
*Class for 21+
5 week course / 2-hour sessions in a group setting
The Makings of a Lady MasterClass explores the modern concepts of elegance, style and culture. The Modern Lady embodies the essentials of a positive role model, a leader with her poise, grace, intelligence and classic demeanor. This MasterClass will focus on three major elements that all professional ladies possess: appearance, demeanor and effective communication. The Ladies in Training will gain the knowledge, skills and confidence for a variety of social and professional settings. This highly interactive program is designed to empower exploration of personal strengths and discover ways to enhance personal and professional lives.
*Indicates full/closed classes.
*Class for 21+
5 week course / 2-hour sessions in a group setting
The Makings of a Lady MasterClass explores the modern concepts of elegance, style and culture. The Modern Lady embodies the essentials of a positive role model, a leader with her poise, grace, intelligence and classic demeanor. This MasterClass will focus on three major elements that all professional ladies possess: appearance, demeanor and effective communication. The Ladies in Training will gain the knowledge, skills and confidence for a variety of social and professional settings. This highly interactive program is designed to empower exploration of personal strengths and discover ways to enhance personal and professional lives.
*Indicates full/closed classes.
ONLINE
Sundays
9/8 - 10/6/24 (Class full)
6pm to 8pm EST
Fee: $550
Sundays
9/8 - 10/6/24 (Class full)
6pm to 8pm EST
Fee: $550
The MAKINGS of a GENTLEMAN™
*Class for 21+
5 week course / 2-hour sessions in a group setting
The Makings of a Gentleman MasterClass explores the modern concepts of masculinity, style and culture. The Modern Gentleman embodies the essentials of a positive role model, a leader with his honor, chivalry, intelligence and demeanor. This MasterClass will focus on three major elements that all professional gentlemen possess: appearance, demeanor and effective communication. The Gentlemen in Training will gain the knowledge, skills and confidence for a variety of social and professional settings. This highly interactive program is designed to empower exploration of personal strengths and discover ways to enhance personal and professional lives.
*Indicates full/closed classes.
*Class for 21+
5 week course / 2-hour sessions in a group setting
The Makings of a Gentleman MasterClass explores the modern concepts of masculinity, style and culture. The Modern Gentleman embodies the essentials of a positive role model, a leader with his honor, chivalry, intelligence and demeanor. This MasterClass will focus on three major elements that all professional gentlemen possess: appearance, demeanor and effective communication. The Gentlemen in Training will gain the knowledge, skills and confidence for a variety of social and professional settings. This highly interactive program is designed to empower exploration of personal strengths and discover ways to enhance personal and professional lives.
*Indicates full/closed classes.
ONLINE
Wednesdays
9/25 - 10/23/24 (Class full)
7pm to 9pm EST
Fee: $550
Wednesdays
9/25 - 10/23/24 (Class full)
7pm to 9pm EST
Fee: $550
HOSTING BRITISH AFTERNOON TEA
2-hour workshop
Maximum: 7 participants
Learn how to host a proper Afternoon Tea party. Following the revival of the British Afternoon Tea, many high-end hotels are offering Afternoon Tea Service during the holiday season. It is an occasion one looks forward to with great anticipation and high expectations for a perfect experience. Since the 1840’s when the protocol for The Afternoon Tea Service was introduced to the high society by Anna, the 7th Duchess of Bedford, several different forms of tea service were fashioned.
Today, the traditional British Afternoon Tea service is served exclusively at select establishments. This class will cover the strict protocol for this formal event.
2-hour workshop
Maximum: 7 participants
Learn how to host a proper Afternoon Tea party. Following the revival of the British Afternoon Tea, many high-end hotels are offering Afternoon Tea Service during the holiday season. It is an occasion one looks forward to with great anticipation and high expectations for a perfect experience. Since the 1840’s when the protocol for The Afternoon Tea Service was introduced to the high society by Anna, the 7th Duchess of Bedford, several different forms of tea service were fashioned.
Today, the traditional British Afternoon Tea service is served exclusively at select establishments. This class will cover the strict protocol for this formal event.
- Afternoon tea table etiquette dos and don'ts
- Hosting the tea experience
- Welcoming the guests
- Choice of china and silverware
- Choosing the right tea selection, and savory and sweet selections
PRIVATE CLASSES
Formats: 2-hour minimum. Half-day. Full-day. Reoccurring basis.
Email us for more details at [email protected] or call 617.608.3920 for more information and to schedule an event.
The Etiquette Academy's classes give individualized attention to the specific skills you and/or group need to concentrate on, and topics are focused on improving professional and social communication skills. Learn how to present your best self at job interviews, during networking events and in the workplace. Programs are specifically customized based on the participants' interests and needs.
Each topic is typically two hours, but can be condensed to one hour. In order to book a private class payment must be made 3 weeks in advance. In the event of a cancellation, a full refund will be processed only if the class is cancelled 2 weeks in advance.
The Makings of a Modern Lady
The Makings of a Modern Gentlemen
Business Etiquette and Protocol
Networking and The Art of Small Talk
Professional Communication I: Improving Office Dynamic
Professional Communication II: Sales & Customer Service Training
Rules of Netiquette: email, phone, cell phone, live chat and social media
Fine Dining Skills: Professional Lunch & Dinner
Business Etiquette and Navigating Office Party
Job Interview Etiquette
Leadership and Team Building
Successful Teamwork
Creating a Professional LinkedIn Profile
Cultural Understanding for International Professionals
English Afternoon Tea
Social and Professional Entertaining
Formats: 2-hour minimum. Half-day. Full-day. Reoccurring basis.
Email us for more details at [email protected] or call 617.608.3920 for more information and to schedule an event.
The Etiquette Academy's classes give individualized attention to the specific skills you and/or group need to concentrate on, and topics are focused on improving professional and social communication skills. Learn how to present your best self at job interviews, during networking events and in the workplace. Programs are specifically customized based on the participants' interests and needs.
Each topic is typically two hours, but can be condensed to one hour. In order to book a private class payment must be made 3 weeks in advance. In the event of a cancellation, a full refund will be processed only if the class is cancelled 2 weeks in advance.
The Makings of a Modern Lady
The Makings of a Modern Gentlemen
Business Etiquette and Protocol
Networking and The Art of Small Talk
Professional Communication I: Improving Office Dynamic
Professional Communication II: Sales & Customer Service Training
Rules of Netiquette: email, phone, cell phone, live chat and social media
Fine Dining Skills: Professional Lunch & Dinner
Business Etiquette and Navigating Office Party
Job Interview Etiquette
Leadership and Team Building
Successful Teamwork
Creating a Professional LinkedIn Profile
Cultural Understanding for International Professionals
English Afternoon Tea
Social and Professional Entertaining
PARTNERSHIPS
We partner with a variety of professional groups and organizations to offer their community etiquette training. Classes, lectures, trainings, and workshops are focused on improving communication skills, enhancing interviewing and networking techniques, strengthening self-confidence, and perfecting basic manners and table manners. Participants will learn how to present their “best-self” in order to succeed personally and professionally.
Browse through our programs and reach us at [email protected] for more information or with a specific request. We are looking forward to hearing from you soon!
We partner with a variety of professional groups and organizations to offer their community etiquette training. Classes, lectures, trainings, and workshops are focused on improving communication skills, enhancing interviewing and networking techniques, strengthening self-confidence, and perfecting basic manners and table manners. Participants will learn how to present their “best-self” in order to succeed personally and professionally.
Browse through our programs and reach us at [email protected] for more information or with a specific request. We are looking forward to hearing from you soon!
TESTIMONIALS
“It was interesting that the training was relevant to all of my life and important relationships, both at work and home. I learned a lot about myself, and especially that I can interact more effectively with others.”
"A very worthwhile experience. My daughter will be leaving home soon and I wanted her to have the knowledge and self-assurance that comes with knowing proper behavior. She got that and more including how to communicate in a positive way, creating a good first impression, and even got some advice on networking skills. I highly recommend this program."
“Thank you (Snezana) for leading the all-day seminar on Saturday at The Etiquette Academy. I felt it helped me greatly, increased my knowledge, and gave me new strategies for managing certain social and business situations to better meet my goals therein. The class was well done. Worth every penny.”
“It was interesting that the training was relevant to all of my life and important relationships, both at work and home. I learned a lot about myself, and especially that I can interact more effectively with others.”
"A very worthwhile experience. My daughter will be leaving home soon and I wanted her to have the knowledge and self-assurance that comes with knowing proper behavior. She got that and more including how to communicate in a positive way, creating a good first impression, and even got some advice on networking skills. I highly recommend this program."
“Thank you (Snezana) for leading the all-day seminar on Saturday at The Etiquette Academy. I felt it helped me greatly, increased my knowledge, and gave me new strategies for managing certain social and business situations to better meet my goals therein. The class was well done. Worth every penny.”
PAYMENT & REFUND POLICY
Please note that we can refund the class fee only. 3% processing fee paid to the third party is non-refundable.
In the event of a withdrawal from the class the refund policy is:
100% refund if the cancellation is made 14+ days prior to the class, for the amount of the class fee only. 3% processing fee paid to the third party is non-refundable.
50% refund if the cancellation is made 13-5 days prior to the class, for the amount of the class fee only. 3% processing fee paid to the third party is non-refundable.
30% refund if the cancellation is made 4-1 days prior to the class, for the amount of the class fee only. 3% processing fee paid to the third party is non-refundable.
No refund if the cancellation is made on the day of the class
No refund if you move your class to a later date in order to get a 14+ day grace period.
Please note that we can refund the class fee only. 3% processing fee paid to the third party is non-refundable.
In the event of a withdrawal from the class the refund policy is:
100% refund if the cancellation is made 14+ days prior to the class, for the amount of the class fee only. 3% processing fee paid to the third party is non-refundable.
50% refund if the cancellation is made 13-5 days prior to the class, for the amount of the class fee only. 3% processing fee paid to the third party is non-refundable.
30% refund if the cancellation is made 4-1 days prior to the class, for the amount of the class fee only. 3% processing fee paid to the third party is non-refundable.
No refund if the cancellation is made on the day of the class
No refund if you move your class to a later date in order to get a 14+ day grace period.
