at work. at school. at play. etiquette for every day.
ABOUT THE ETIQUETTE ACADEMY of NEW ENGLAND
Located in Brookline, MA, The Etiquette Academy of New England is an academic institution dedicated to enhancing social skills, improving communication techniques, and developing leadership qualities necessary to succeed personally and professionally. Our goal is to help further develop and refine the interpersonal skills needed to navigate the rapidly changing world. The Etiquette Academy offers classes, workshops, and lectures aimed at guiding you toward presenting your “best self”.
Located in Brookline, MA, The Etiquette Academy of New England is an academic institution dedicated to enhancing social skills, improving communication techniques, and developing leadership qualities necessary to succeed personally and professionally. Our goal is to help further develop and refine the interpersonal skills needed to navigate the rapidly changing world. The Etiquette Academy offers classes, workshops, and lectures aimed at guiding you toward presenting your “best self”.
Included in ‘The Best of the New for 2012’ by Boston Globe Magazine we are committed to offering the highest quality programs in the fields of contemporary etiquette, protocol, communication and social skills development.
We offer courses for adults and youth ages 7 & up, and our curriculum is based on extensive research and the professional experience of our instructors. Each member of our faculty has hands-on business experience within the areas that they teach either as consultants and/or entrepreneurs. |
617.608.3920
617.519.7727 Mon-Fri 10am-6pm EST |
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OUR MISSION
The Etiquette Academy of New England is an academic institution dedicated to enhancing social skills, improving communication techniques, and developing leadership qualities necessary to succeed personally and professionally under our slogan “At Work. At Home. At Play. Etiquette for Everyday”. Located in Brookline, MA, we offer courses for youth and adults as well as partnerships for higher education institutions, corporations, non-profit organizations, hospitality, youth centers, schools and more. The Etiquette Academy of New England has designed multiple programs to address new dilemmas caused by the fluid nature of etiquette and emerging discipline of emotional intelligence. Technological advancements, globalization, and casual upbringing have raised interesting and very important questions regarding what constitutes proper etiquette, protocol, and manners in our social and professional lives. Excellence in our program. We offer the highest quality programs in the fields of contemporary etiquette, protocol, communication and social skill development based on our case studies and extensive research. Excellence in our faculty. Each member of our faculty has hands-on business experience within the areas that they teach either as consultants and/or entrepreneurs. Inspiring professional advancement. We work with our clients to project the best image possible by helping with career advancement and jump starting the job search process through our professional development programs. Inspiring improvement within the industry. We help determine and establish standards within the etiquette and protocol industry, both nationally and globally, by putting together a team of our nation’s best minds in the sphere of etiquette and protocol. Giving back to our community. We are involved in our local community by donating our time and knowledge to various non-profit organizations. |
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OUR TEAM
SNEZANA PEJIC, program director I founder I etiquette specialist
Ms. Pejic, Educator and Founder of The Etiquette Academy of New England, is a soft-skill coach and advocate. She delivers corporate trainings on: in-person and email communication, in-person and online networking, business etiquette, civility at work, teamwork and leadership, client-facing professional demeanor, fine dining, as well as, the art of small talk for social and business occasions.
Ms. Pejic, Educator and Founder of The Etiquette Academy of New England, is a soft skill coach and advocate. After spending years managing teams and working in corporate America, where she observed individuals struggle with navigating through social settings, Ms. Pejic was inspired to build The Etiquette Academy of New England and share her knowledge and enthusiasm for professional communication, demeanor and leadership helping individuals and teams improve the way they communicate, interact and work together.
Ms. Pejic’s customer service and professional etiquette knowledge comes from training in royal protocol and etiquette while working for His Late Majesty King Hussein of Jordan at the Royal Jordanian Air Force, a private royal airline. During the four years she spent in His Majesty’s protocol service, Ms. Pejic also served as an assistant to the Chairman’s Office where she was able to help the Royal Jordanian commercial airline improve its level of customer service in the air and on the ground.
Ms. Pejic’s leadership and team building background stems from years in the investment banking industry where she managed bank teams by nurturing relationships and communication with high-end clients.
It was during her years at Boston University, where she earned a bachelor’s degree in business administration and a master’s degree in finance and e-commerce, Ms. Pejic observed the cultural barriers and challenges her peers faced when integrating into the BU and Boston community. She learned first hand the importance of preserving one’s cultural heritage and customs while understanding and embracing the new way to live naturally in the New England environment.
Ms. Pejic, Educator and Founder of The Etiquette Academy of New England, is a soft-skill coach and advocate. She delivers corporate trainings on: in-person and email communication, in-person and online networking, business etiquette, civility at work, teamwork and leadership, client-facing professional demeanor, fine dining, as well as, the art of small talk for social and business occasions.
Ms. Pejic, Educator and Founder of The Etiquette Academy of New England, is a soft skill coach and advocate. After spending years managing teams and working in corporate America, where she observed individuals struggle with navigating through social settings, Ms. Pejic was inspired to build The Etiquette Academy of New England and share her knowledge and enthusiasm for professional communication, demeanor and leadership helping individuals and teams improve the way they communicate, interact and work together.
Ms. Pejic’s customer service and professional etiquette knowledge comes from training in royal protocol and etiquette while working for His Late Majesty King Hussein of Jordan at the Royal Jordanian Air Force, a private royal airline. During the four years she spent in His Majesty’s protocol service, Ms. Pejic also served as an assistant to the Chairman’s Office where she was able to help the Royal Jordanian commercial airline improve its level of customer service in the air and on the ground.
Ms. Pejic’s leadership and team building background stems from years in the investment banking industry where she managed bank teams by nurturing relationships and communication with high-end clients.
It was during her years at Boston University, where she earned a bachelor’s degree in business administration and a master’s degree in finance and e-commerce, Ms. Pejic observed the cultural barriers and challenges her peers faced when integrating into the BU and Boston community. She learned first hand the importance of preserving one’s cultural heritage and customs while understanding and embracing the new way to live naturally in the New England environment.
MADORA CURTIN, marketing
Ms. Curtin oversees the creation and implementation of both in-house and program outreach marketing campaigns. As a detail-driven self- starter and creative team member, Ms. Curtin is in charge of developing and executing a variety of marketing initiatives including pitches, press releases, newsletters, brochures, social media marketing, and B2B marketing to generate brand awareness while maintaining an organized account of The Academy’s progress and growth.
Prior to joining The Etiquette Academy of New England, Ms. Curtin perfected her marketing knowledge and skills during her time as Marketing Coordinator at Cravatta Manufacturers, LLC., where she promoted Cravatta's presence in New England as a result of its expansion and debut in Boston's Seaport District.
As an Account Coordinator at Collette Phillips Communications, Inc., she assisted with drafting, developing and distributing media materials for clients including OneUnited Bank, Whittier Street Health Center, The Dorchester House, Blue Cross Blue Shield of Massachusetts and Wheelock College.
During her time as Public Relations Intern at Aigner/Prensky Marketing Group, she worked on client accounts such as Hair Cuttery and Food Truck Festivals of America, which debuted in Fall 2011, and continues to be a wildly successful attraction in communities throughout New England and beyond.
Ms. Curtin graduated cum laude from Suffolk University with a Bachelor’s Degree in Public Relations and American Studies. In her free time she volunteers with Dress for Success Boston and Creating Leaders In Movement Boston (CLIMB).
Ms. Curtin oversees the creation and implementation of both in-house and program outreach marketing campaigns. As a detail-driven self- starter and creative team member, Ms. Curtin is in charge of developing and executing a variety of marketing initiatives including pitches, press releases, newsletters, brochures, social media marketing, and B2B marketing to generate brand awareness while maintaining an organized account of The Academy’s progress and growth.
Prior to joining The Etiquette Academy of New England, Ms. Curtin perfected her marketing knowledge and skills during her time as Marketing Coordinator at Cravatta Manufacturers, LLC., where she promoted Cravatta's presence in New England as a result of its expansion and debut in Boston's Seaport District.
As an Account Coordinator at Collette Phillips Communications, Inc., she assisted with drafting, developing and distributing media materials for clients including OneUnited Bank, Whittier Street Health Center, The Dorchester House, Blue Cross Blue Shield of Massachusetts and Wheelock College.
During her time as Public Relations Intern at Aigner/Prensky Marketing Group, she worked on client accounts such as Hair Cuttery and Food Truck Festivals of America, which debuted in Fall 2011, and continues to be a wildly successful attraction in communities throughout New England and beyond.
Ms. Curtin graduated cum laude from Suffolk University with a Bachelor’s Degree in Public Relations and American Studies. In her free time she volunteers with Dress for Success Boston and Creating Leaders In Movement Boston (CLIMB).
IESHIA KARASIK, etiquette instructor
Ms. Karasik is Director of Career Development and Adjunct Professor at Pine Manor College with over 10 years experience within the career and professional development realm.
As Director of Career Development at Pine Manor College, Ms. Karasik aids students in exploring the relationship between academic majors and individual skills, passions and inclinations, ultimately helping them choose the appropriate career path. She introduces students to all levels of professional life, from creating an effective resume and customized cover letter to networking.
Ms. Karasik’s talent for fashion, elegance and communicating professionalism through visual presentation is supreme. While working at Saks Fifth Avenue as a personal shopper, Ms. Karasik helped clients find their personal style. As a licensed Personal Image Consultant, she empowers individuals to develop and maintain their professional image.
Ms. Karasik enjoys supporting both young and seasoned professionals, and she is dedicated to helping her clients get to the next career level. She holds a B.S. in Management from Boston University, and is currently pursuing her M.F.A. in Pedagogy and Creative Writing.
Ms. Karasik is Director of Career Development and Adjunct Professor at Pine Manor College with over 10 years experience within the career and professional development realm.
As Director of Career Development at Pine Manor College, Ms. Karasik aids students in exploring the relationship between academic majors and individual skills, passions and inclinations, ultimately helping them choose the appropriate career path. She introduces students to all levels of professional life, from creating an effective resume and customized cover letter to networking.
Ms. Karasik’s talent for fashion, elegance and communicating professionalism through visual presentation is supreme. While working at Saks Fifth Avenue as a personal shopper, Ms. Karasik helped clients find their personal style. As a licensed Personal Image Consultant, she empowers individuals to develop and maintain their professional image.
Ms. Karasik enjoys supporting both young and seasoned professionals, and she is dedicated to helping her clients get to the next career level. She holds a B.S. in Management from Boston University, and is currently pursuing her M.F.A. in Pedagogy and Creative Writing.
GRACE LI, etiquette instructor
Ms. Grace Li is an Etiquette Instructor at The Etiquette Academy of New England teaching programs in Mandarin language. Ms. Li has over 10 years experience teaching communication, professional demeanor, posture and poise in China. She is also accredited by both The Etiquette Academy of New England in Brookline, MA, and Washington School of Protocol in Washington, D.C. Always looking to advance her knowledge and programs, Ms. Li is also a licensed National Secondary Psychological Consultant.
As a distinguished Etiquette Instructor, Ms. Li trained professional teams in international companies such as BMW, and prominent Chinese companies including China Merchants Bank, China Construction Bank and Bank of China. She has also taught at renowned universities such as Peking University and Harbin Institute of Technology. As a Senior Etiquette Trainer, she coached at the Chinese Professional Talent Education Committee and 26th World International University Games. Ms. Li’s knowledge on non-verbal communication, poise and posture led her to instruct at CIP International Model Competition and the 56th Miss International Beauty Contest of China.
Charming and elegant, Ms. Li’s teaching style is creative, kind and supportive. She enjoys teaching through role-play and dialogue, and bringing topics to life by sharing real life stories and cases. Her teaching motto is focus on family and society. She inspires her students to look beyond themselves and their own needs, and be aware of the needs of others ultimately becoming more helpful members of society.
Ms. Grace Li is an Etiquette Instructor at The Etiquette Academy of New England teaching programs in Mandarin language. Ms. Li has over 10 years experience teaching communication, professional demeanor, posture and poise in China. She is also accredited by both The Etiquette Academy of New England in Brookline, MA, and Washington School of Protocol in Washington, D.C. Always looking to advance her knowledge and programs, Ms. Li is also a licensed National Secondary Psychological Consultant.
As a distinguished Etiquette Instructor, Ms. Li trained professional teams in international companies such as BMW, and prominent Chinese companies including China Merchants Bank, China Construction Bank and Bank of China. She has also taught at renowned universities such as Peking University and Harbin Institute of Technology. As a Senior Etiquette Trainer, she coached at the Chinese Professional Talent Education Committee and 26th World International University Games. Ms. Li’s knowledge on non-verbal communication, poise and posture led her to instruct at CIP International Model Competition and the 56th Miss International Beauty Contest of China.
Charming and elegant, Ms. Li’s teaching style is creative, kind and supportive. She enjoys teaching through role-play and dialogue, and bringing topics to life by sharing real life stories and cases. Her teaching motto is focus on family and society. She inspires her students to look beyond themselves and their own needs, and be aware of the needs of others ultimately becoming more helpful members of society.
MILAN LOCIC, dance instructor
Mr. Locic is an accomplished ballroom dance instructor, dance choreographer and live performer with twenty-five years of dance experience. He was voted Top Male Teacher in 2016 for New England region by Fred Astaire Dance Company, and has won numerous awards throughout his dancing career. His two favorites are the 2010 European Latin Formation Championship where he was a finalist, and his 3rd place finish at Nation Latin Championship.
Mr. Locic’s passion for live public performance and choreography brought him to participate in many shows, plays and opening ceremonies. Most recently, as member of Unicorn Production, Mr. Locic presented his creative and artistic aptitude as a choreographer and performer for a movie and theatre show at Dean College.
Mr. Locic joined The Etiquette Academy’s team to enrich our etiquette program with The Art of Dancing. He teaches dance to both children and adults to build and strengthen confidence and good self-esteem, and help socially shy individuals improve comfort around peers. By focusing on synchronized movement, dancing is a great way to work on correcting posture, and bring poise and grace to one’s movement and stance.
Mr. Locic’s philosophy is best expressed in a quote by Martha Graham: “Great dancers are not great because of their technique, they are great because of their passion.”
Mr. Locic is an accomplished ballroom dance instructor, dance choreographer and live performer with twenty-five years of dance experience. He was voted Top Male Teacher in 2016 for New England region by Fred Astaire Dance Company, and has won numerous awards throughout his dancing career. His two favorites are the 2010 European Latin Formation Championship where he was a finalist, and his 3rd place finish at Nation Latin Championship.
Mr. Locic’s passion for live public performance and choreography brought him to participate in many shows, plays and opening ceremonies. Most recently, as member of Unicorn Production, Mr. Locic presented his creative and artistic aptitude as a choreographer and performer for a movie and theatre show at Dean College.
Mr. Locic joined The Etiquette Academy’s team to enrich our etiquette program with The Art of Dancing. He teaches dance to both children and adults to build and strengthen confidence and good self-esteem, and help socially shy individuals improve comfort around peers. By focusing on synchronized movement, dancing is a great way to work on correcting posture, and bring poise and grace to one’s movement and stance.
Mr. Locic’s philosophy is best expressed in a quote by Martha Graham: “Great dancers are not great because of their technique, they are great because of their passion.”
SARA MATZNER, youth etiquette instructor and etiquette historian
Ms. Matzner is an etiquette instructor and our in-house etiquette historian. By trade, a translator and interpreter, Ms. Matzner has always had a keen interest in inter-personal communication. Working in international corporations, throughout Europe and the United States, she realized the importance of understanding each other linguistically, as well as knowing intricate rules of different cultures and social norms.. This lead Ms. Matzner to join The Etiquette Academy of New England to share her knowledge and skills, and help individuals with interhuman communication and interaction.
Ms. Matzner grew up in an international household. Thanks to her parents’ profession, she was able to meet clients from all backgrounds and nationalities as diverse as middle-eastern royalty, European aristocracy and haute bourgeoisie, as well as refugees from war-torn countries and tourists from all over the world.
Ms. Matzner studied linguistics, literature and history of fine arts in Heidelberg, Paris, Florence and Bologna and holds a Master’s degree. She has been working for various corporations with her language and communication skills in English, Italian, German, French, Dutch and Spanish and teaching languages.
Due to her education as Art Historian, Ms. Matzner has a keen interest in History and specifically the origin and reason of etiquette and manners. She supports the Etiquette Academy of New England with her knowledge and research in this matter.
Ms. Matzner is an etiquette instructor and our in-house etiquette historian. By trade, a translator and interpreter, Ms. Matzner has always had a keen interest in inter-personal communication. Working in international corporations, throughout Europe and the United States, she realized the importance of understanding each other linguistically, as well as knowing intricate rules of different cultures and social norms.. This lead Ms. Matzner to join The Etiquette Academy of New England to share her knowledge and skills, and help individuals with interhuman communication and interaction.
Ms. Matzner grew up in an international household. Thanks to her parents’ profession, she was able to meet clients from all backgrounds and nationalities as diverse as middle-eastern royalty, European aristocracy and haute bourgeoisie, as well as refugees from war-torn countries and tourists from all over the world.
Ms. Matzner studied linguistics, literature and history of fine arts in Heidelberg, Paris, Florence and Bologna and holds a Master’s degree. She has been working for various corporations with her language and communication skills in English, Italian, German, French, Dutch and Spanish and teaching languages.
Due to her education as Art Historian, Ms. Matzner has a keen interest in History and specifically the origin and reason of etiquette and manners. She supports the Etiquette Academy of New England with her knowledge and research in this matter.
GIVING BACK
At the Etiquette Academy of New England we are committed to giving back to our community, and are aware that many organizations and communities cannot afford our programs, but are very eager and passionate about our mission.
We continue to partner with local non-profit organizations by providing their members with the knowledge and professional skill development to help them leverage their professional and personal lives. To learn more about our non-profit partnerships click here.
At the Etiquette Academy of New England we are committed to giving back to our community, and are aware that many organizations and communities cannot afford our programs, but are very eager and passionate about our mission.
We continue to partner with local non-profit organizations by providing their members with the knowledge and professional skill development to help them leverage their professional and personal lives. To learn more about our non-profit partnerships click here.
IN THE COMMUNITY
The Etiquette Academy is always looking for ways to connect with local communities to learn more about what intrigues and inspires fellow etiquette enthusiasts.
Click here to learn more about what The Etiquette Academy is doing in your community!
The Etiquette Academy is always looking for ways to connect with local communities to learn more about what intrigues and inspires fellow etiquette enthusiasts.
Click here to learn more about what The Etiquette Academy is doing in your community!
